DELIVERY & RETURNS
Delivery Information:
Express Shipping: We are pleased to offer complimentary express shipping, whether Parcel or Pallet, on all UK Mainland orders. Delivery is typically completed within 2-5 business days, depending on your location.
For all Pallet Deliveries, the goods will be delivered kerbside. Our delivery partner, Palletforce, will contact the customer directly to discuss any access requirements. Where possible, Palletforce will assist in getting the delivery to a safe location, but they are unable to assist with taking goods inside the property. Deliveries will take place between 8:00 AM and 6:00 PM.
International Shipping: Haddon ships globally with distinction. Delivery times and fees are calculated at checkout based on your destination. Please note that international shipments may be subject to duties and taxes, which are the responsibility of the recipient.
Returns:
You have 30 days from the date of receipt to initiate a return or exchange. To qualify, items must be unused, in their original packaging, and in the same pristine condition in which they were received.
To initiate a return, simply contact our Customer Care team at customerservice@haddon.co.uk.
PAYMENT & SECURITY
We accept all major credit and debit cards, as well as PayPal, for secure and convenient payments. Our website uses industry-leading encryption and secure payment gateways to ensure your personal and payment information is fully protected. Shop with confidence, knowing your details are safe and secure.
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Timeless British Craftsmanship
Each Haddon piece is a fusion of classic British design and modern functionality, ensuring elegance that lasts a lifetime.
Quality & Guarantees
With a lifetime guarantee on stone resin and a 15-year warranty on brassware, we stand behind the durability of every product.
Luxury Materials
From rich marble to durable stone resin, our carefully selected materials combine beauty, resilience, and sustainability.
